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Servicing

End-to-end loan servicing and back-office support — built to keep your operations compliant, efficient and close to your customers.

What We Do

The full servicing lifecycle.

Back-Office Services

Call-centre services
Loan monitoring
Multi-language support

Complete Lifecycle Management

Payment processing
Account resolution
Social marketing
NPL resolution

Technology Integration

KPI forecasting
Risk segmentation
Trend analysis
Revenue management

Regulation & Compliance

Full compliance with regulatory requirements for communication with borrowers
Ensuring compliance with treating-customers-fairly and fair-lending practices
NPL resolution per regulatory requirements with proactive loan-book monitoring

The Cepheus Advantage

Why teams choose Cepheus

Language Support

Multiple-language support for servicing.

Regulatory Knowledge

A strong understanding of regulatory issues around treating customers fairly and around usurious and unfair lending practices.

SEO Experience

An experienced SEO team to increase website traffic and drive customer-acquisition costs lower.

Social Marketing

A sophisticated social-marketing team for Facebook, Instagram and other channels.

Let's Talk

Turn your accumulated data into your next moat.

Whether you run a credit business, a consumer brand or anything data-rich, Cepheus can streamline operations, sharpen decisions and build the platform you grow on.

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