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Servicing
Backoffice Services
Call Centre Services
Loan Monitoring
Multi Language Support
Complete Lifecycle Management
Payment Processing
Account Resolution
Social Marketing
NPL Resolution
Technology Integration
KPIs Forecastings
Risk Segmentation
Trend Analysis
Revenue Management
Regulation and Compliance
Full compliance with regulatory requirements for communication with borrowers
Ensure compliance with policies of treating customers fairly and using fair lending practices
NPL resolution as per the regulatory requirements and proactive monitoring of loan book
Cepheus Advantage
Language Support
Soon to add multiple language support for servicing.
Regulatory Knowledge
Have good understanding of regulatory issues surrounding treating customers fairly, usurious and unfair lending practices.
SEO Experience
Experienced SEO team to increase website traffic and drive the customer acquisition costs lower.
Social Marketing
Sophisticated social marketing team for Facebook, Instagram and others.